Privacy Policy
Effective Date: April 25, 2026
Sendex ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our service ("Service").
1. Information We Collect
a. Personal Information
Phone number
Any information you voluntarily provide
b. Usage Information
Message logs (e.g., timestamps, delivery status)
Basic interaction data related to the Service
2. How We Use Your Information
We use your information to:
Send SMS messages (e.g., verification codes, alerts, notifications)
Operate and improve the Service
Ensure security and prevent abuse
We do not use your information for unsolicited marketing.
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Sendex, including:
One-time passwords (OTP)
Service notifications
Account alerts
Message frequency may vary.
Message and data rates may apply.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
Service providers (such as Twilio) to send and receive SMS messages
Authorities if required by law
5. Data Retention
We retain your information only as long as necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
6. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet or mobile networks is 100% secure.
7. Your Choices
Opt out of SMS messages by replying STOP
Request deletion of your information by contacting us
8. Children’s Privacy
The Service is not intended for individuals under the age of 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
By using the Service, you agree to this Privacy Policy.